Our Services

Our Support Team is one of the most responsive and well trained in the industry. With our 99%-Uptime-Guarantee and our Next Day Parts & Service, you can count on us to be there when you need us, so you can focus on patient care.


24/7 Monday - Friday Support

  1. On-site visits Monday - Friday to diagnose, repair or replace equipment

  2. One (1) planned preventive maintenance

  3. New or like-new parts and components to repair or replace failed covered products

  4. Consumables (e.g. batteries)

  5. Next day replacement/repair parts

Support Capabilities

Warranties Offered

  1. The Platinum Headset System comes with a 3 year standard warranty

  2. The Gold Headset System comes with a 2 year standard warranty

  3. The Silver Headset System comes with a 1 year standard warranty

Extended warranties also available